Home └MCL New Hire Orientation └Order Acknowledgement & Purchasing

MCL New Hire Orientation

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Order Acknowledgement & Purchasing

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an introduction to Order Acknowledgement & Purchasing at MCL.
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1. When MCL sends a quote to a customer, what kind of details might need to be confirmed or validated by the customer before moving forward?
The board’s finish (e.g., electroless nickel) The customer’s shipping address The supplier’s name The designer’s contact info
2. What should MCL do if a customer’s purchase order price and lead time don’t match the quoted options?
Process the order as is Contact the customer to clarify and confirm expectations Cancel the order Accept the lower price without discussion
3. What key information does MCL verify when reviewing a purchase order?
Pricing, lead time, part numbers, and shipping details Customer’s marketing plan Supplier’s stock levels Sales team commission rates
4. Why is it critical for MCL to process orders received by 5:00 PM Eastern Time the same day?
To start the lead time clock for the customer To have more time to negotiate prices To reduce paperwork To delay production until the next day
5. What is the purpose of communicating special requirements or discrepancies quickly during order processing?
To keep the supplier informed and avoid production delays To reduce customer involvement To simplify the order process To increase lead time
External sources
Order Acknowledgement and Purchasing training video